Privacy Policy & SMS Messaging Terms
Effective Date: September 26, 2026

Legacy Family Monitoring Services, LLC (“Legacy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information provided to us.

Information We Collect
We may collect information that you voluntarily provide, including your name, telephone number, email address, service-related information, appointment or scheduling information, and communications with Legacy.

How We Collect Information
Information may be collected when you contact us by telephone, email, our website, during intake, or through direct communication regarding our services.

How We Use Information
We may use your information to respond to inquiries, coordinate supervised visitation and custody exchange services, schedule or confirm appointments, complete intake, provide service updates, send payment reminders, provide customer support, and operate our business.

Data Sharing
Customer information is not shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in information and SMS consent are not shared with anyone for any purpose. Any other information sharing described in this policy excludes mobile opt-in information and consent.

SMS Messaging
Clients may verbally opt in to receive informational text messages from Legacy Family Monitoring Services, LLC. Messages may include scheduling, appointment confirmations, supervised visitation or custody exchange coordination, intake information, payment reminders, service updates, and responses to client questions.

Message frequency varies according to communication needs. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive a confirmation that you have been unsubscribed. To receive assistance, reply HELP or contact us at info@legacyfamilymonitoring.com.

Carriers are not responsible for delayed or undelivered messages.

SMS Consent
Consent to receive text messages is voluntary. Clients may decline SMS communication. Legacy does not use this SMS program for marketing or promotional messages.

Contact Us
Questions regarding this Privacy Policy or our messaging practices may be directed to:
Legacy Family Monitoring Services, LLC
Email: info@legacyfamilymonitoring.com
Website: https://legacyfamilymonitoring.com